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In the posts collected here we will examine a) the principal tools utilized in conducting assessments – interviews (both of client personnel and others), documents, focus groups and surveys; b) different conceptual frameworks for assessments, such as those offered by “maturity models,” as well as the utilization of survey data and other research in assessments; c) the use of the attorney-client privilege in assessments; d) the scope and size of assessments; and e) various considerations in drafting reports and formulating findings and recommendations.

Assessments and Confidentiality

A threshold issue which often arises in conducting C&E program assessments is to what extent the process and report should be treated as confidential. There are two components to this question, the first of which concerns the use of the

Posted in Methodologies

  • Assessment mandates and benefits
  • Methodologies
  • Risk assessment
  • Program structure
  • Standards and procedures
  • Training and communications
  • Auditing, monitoring, and other “checking”
  • Reporting procedures, including helplines
  • Investigations
  • Discipline and other remedial measures
  • Personnel measures
  • Culture
  • Guest Posts
  • Uncategorized

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